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Isobella Macmillan of Cornwall, Ontario, cherishes the time she spends with her family and when she began to experience a loss of hearing, she became very concerned. Prompted by advice from loved ones, Isobella wanted to resolve the issue so that she could enjoy her quality family time and looked into a hearing device.

As most retired seniors in Ontario, Isobella was cautious when it came to finances and she purchased two hearing aids in 2008 – it was a disappointing experience as they did not perform properly and stopped working after only a short period.  Her family had great experiences working with experts at ListenUP! Canada and suggested she speak to a trustworthy hearing expert.

Isobella had every intention of following through by calling skilled audiology experts, until experiencing some unexpected health issues.

“I’ve had to deal with some challenging medical issues on top of my hearing loss,” adds Isobella.  “Not being able to hear my doctor at appointments and the many specialists I am seeing made everyday almost unbearable. To receive treatment for my medical condition, I am required to be in Toronto and the financial strain was creating a crippling sense of anxiety.”

“Mrs. Macmillan experienced so many challenges recently and the success of her medical treatment requires her to be able to communicate with her healthcare team,” says Chelsea  Kunh-Grisé Hearing Instrument Specialist, Reg. AHIP.  “There was no question in our minds that Isobella was an ideal candidate for the National Campaign for Better Hearing and we were thrilled to make her life a little easier with a brand new set of hearing aids.”

“Words cannot express how grateful I am as a recipient of the National Campaign for Better Hearing,” says Isobella.  “Such kindness has helped me through one of the most challenging periods of my life and for that I cannot thank the campaign enough.”

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